Our drinking water is produced using advanced purification processes, including Reverse Osmosis (RO) and UV treatment, to deliver clean, refreshing water you can trust.

We offer flexible delivery schedules to suit your needs. Whether you require weekly, fortnightly or monthly deliveries, our team can tailor a schedule that works for your home or workplace.

Minimum order quantities may vary depending on your location. Contact our team and we'll recommend the most suitable delivery plan for your needs.

Not necessarily. Many customers nominate a safe, accessible location where bottles can be delivered when they are not present.

We currently provide water delivery and service support throughout Auckland and Christchurch. Contact us to confirm service availability in your area.

The most common cause is a cracked or damaged water bottle. Even a tiny crack can allow air into the bottle, causing the cooler reservoir to overfill and appear to leak.

Remove the bottle, drain any excess water from the cooler, and replace it with a new bottle. Spring will replace faulty bottles free of charge on your next delivery.

If the bottle is not damaged, please contact our team as the cooler may require servicing.

A dripping tap is usually caused by a worn seal, O-ring or tap mechanism.

First, check that the tap is fully closed. If the tap continues to drip, please contact us and we can arrange a replacement tap or service visit if required.

This may be caused by an empty bottle, an incorrectly seated bottle, an airlock or a fault within the cooler.

Try replacing the bottle and ensuring it is correctly fitted. If the issue persists, contact our team for assistance.

Water coolers require adequate ventilation around the unit to operate effectively.

Check that the cooler is switched on and has sufficient airflow around the rear and sides. If the water remains warm after several hours, please contact us.

For optimal hygiene and performance, we recommend sanitising your water cooler every 6 months.

Plumbed-in coolers provide a continuous supply of filtered drinking water without the need to store or replace bottles. They are ideal for workplaces with moderate to high water consumption.

Most filters should be replaced every 6 to 12 months, depending on water usage and local water quality.

Yes. Regular servicing helps maintain water quality, system performance and hygiene. Our technicians can provide scheduled maintenance plans.

Auckland's water is treated and safe to drink. However, many customers choose filtration to improve taste, reduce chlorine and enjoy greater confidence in their drinking water.

This depends on the filter selected. Our filtration systems can help reduce chlorine, sediment, taste, odours and a range of other contaminants depending on your water quality and requirements.

Auckland's water is treated and safe to drink. However, many customers choose filtration to improve taste, reduce chlorine and enjoy greater confidence in their drinking water.

A whole-house filtration system treats water at the point it enters your home, supplying filtered water to every tap, shower and appliance throughout the property.

Our team can assess your water source, location and requirements to recommend the most suitable filtration solution for your home or workplace.

Contact our service team on 09 636 7070. We'll help troubleshoot the issue and arrange a technician visit if required.

Yes. We provide servicing, repairs, sanitisation and filter replacement services for a wide range of water coolers and filtration systems.

For over 20 years, Spring Water Solutions has been helping New Zealand homes and businesses stay hydrated with reliable water delivery, quality products and local service support. Our experienced team is committed to providing practical solutions and exceptional customer care.